N&N Vintage Costume Jewelry
Our Shipping, Payment, and Returns Policies

PAYMENT

All prices on this site are in US Dollars. To purchase jewels, use our secure shopping cart. Items can be added to your cart - the links for the shopping cart are on both the collection pages, and the items' own pages - and then checked out through our secure server (which sends Visa and Mastercard numbers to us securely); or the checkout will take you to Paypal (enabling customers to use Amex, which we cannot otherwise process); or the cart will take your details, and give our address, for mailing checks or money orders. (Please ensure there is sufficient postage to get mailed payments to Canada, especially if you're in the US).

Please ignore the shopping cart's options to increase the quantity of an item - all our vintage jewels are of course unique and are listed individually.
All items on site are subject to prior sale - occasionally there can be a delay in marking items as sold. If an item is already sold, we will of course not charge your credit card, and if payment has been made by paypal, we will refund it immediately.


SHIPPING

We ship worldwide
Items are shipped as soon as possible on receipt of Money Orders, Visa, Mastercard, and Paypals; and after checks clear.
In many cases shipping is included in the price - but see below for exceptions.
If extra shipping charges apply to your order, please go ahead and check out - we'll contact you with details of the extra payment.

- TO THE USA
a) Orders under $1000
- cost of shipping is included in the price
- orders are sent by registered and trackable Canadapost Expedited Parcel, the equivalent of US Priority, for 4-5 business day delivery.
- these orders can be sent by next-day Fedex for an extra US$40
b) Orders over $1000 go by next day Fedex Shipping at no extra charge.

- TO THE REST OF THE WORLD
Please note that until further notice we cannot ship to RUSSIA
a) Orders under US$200
- shipping is included, by airmail small packet international
- exception is Italy, which costs an extra US$40 since it must be trackable
b) Orders between US$200 and US$1000
- shipping is an extra US$40, by trackable Fedex
- exception is China - shipping is an extra US$60 by Fedex or Canadapost Xpresspost
c) Orders over US$1000 - shipping (by Fedex) is included to all destinations worldwide


OUR RETURNS POLICY

If a customer should for any reason wish to return any purchase, they must

1) inform N&N Jewelry by email, within 3 days of receiving it, of their decision to return the piece
2) ship the item back to us in its original condition at their own cost. (Important - DO NOT ship back to us before receiving authorization and instructions.)

At the customer's choice we will then provide either

1) a dollar refund minus a re-stocking fee of 20% of the price paid

or

2) a site credit for the full amount paid (towards purchase of another piece from the N&N site of equal or greater value)

Last updated Feb 2016

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